ONLINE BOOKING TERMS AND CONDITIONS

 

I. INTRODUCTION AND ACCEPTANCE OF AGREEMENT

The terms King Aces Travel and Tours Service Inc., KATTSI, us, we, and our refer to the company that manages, operates and owns this website, kingaces.ph., and the terms you and clients refer to the viewers and bookers of this website.

This page defines the terms and conditions which shall serve as the guide for availing the products and services of King Aces Travel and Tours Service Inc. posted on this website.

By booking any product and service on this website, it is understood that you agree to be bound by the terms and conditions herewith. On the other hand, by not accepting the terms and conditions on this page you will not be able to book any product and service.

 

II. BOOKING PROCESS

  1. You may opt to register an account on this website or be a walk-in guest to book any product and service.
  2. As you select the product and service of your preference, you will be asked to fill out necessary information for proper and efficient booking and recording.
  3. Once booking is confirmed, an email will be sent to the email you have registered containing the details of your order and payment instructions.
  4. Payment options shall be provided. You can choose any option for your convenience.
  5. You will be given 48hrs to settle the payment. Once payment is successful you will receive an email acknowledging that we have received your payment and that your booking is complete. However, failure of payment within 48nrs shall forfeit your booking. Should you wish to still avail the product and service, you will be required to book it again.

You can check the status of your booking on your account.

 

III. CANCELLATION POLICY

Once booking is completed, 100% charge shall be applied for cancellation of booking.

Transferability of booking shall be be indicated on the details of a particular product and service availed.

Should there be weather problems or any acts of nature and or any unforeseen event that is beyond the control of parties involved in the execution of a particular product and service, no refund shall be issued however, rescheduling shall be allowed with no merit and demerit of the inclusions and quality of the availed product and service.

Further, KATTSI reserves the right to provide the available options to the clients for the rescheduling of the canceled product and service availed. The clients need not to rebook on this website since KATTSI shall email the clients with all the details for the rescheduled product and service.

 

PRIVACY PROTECTION

It is our commitment to protect your privacy and keep the information you have shared with us confidential.

We employ security protocols to protect our database from unauthorized access which include data encryption and firewalls that comply with industry standards. We also use Secure Socket Layer (SSL) technology that protects the data you send over the internet.

 

IV. RATES

Validity of Rates: Prices are valid for the dates indicated on a particular product and service.

Currency: Transactions must be in Philippine Peso.

Children’s Rate: Rates for children will depend on the product and/or service availed.

Senior Citizens’ Rate and Discounts: Lowest rates has already been applied to all products and services of KATTSI. Prices therefore are at lowest figures possible.

Group/Bulk Booking rates: For large bookings that can not be accommodated on the website, you can call us at 0917-627-9897 or email us at sales1@kingaces.ph for KATTSI to assist your travel requirements.

Change of Rates: All rates are subject to change without prior notice.

 

V. OUR LIABILITY

Our obligation and those of our suppliers and partners is to provide the products and services we have agreed to be delivered between KATTSI and you as our clients. Should you have complaints concerning the products and services you have received from us, we require you to coordinate it properly with KATTSI, you can call us at 0917-627-9897 or email us at sales1@kingaces.ph  for us to address your concerns and assist you the best way possible.

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Book by Phone

(02) 506-5271
Booking time: 0800H - 2000H (+08:00)

Services and Support

support@kingaces.ph
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